Responsible Gaming
Introduction
Gambling should always be viewed as a form of entertainment, never as a way to earn money or solve financial difficulties. The outcome of any bet is based on chance, and there is no guaranteed way to win. Please gamble responsibly and only with money you can afford to lose. If gambling stops being fun, it’s time to stop.
Age Verification
In Great Britain, you must be 18 years of age or older to gamble legally. All licensed betting sites are required to verify your age and identity before you can deposit or place a bet. Underage gambling is illegal and can lead to account closure and criminal penalties. We encourage parents and guardians to use parental controls and monitor online activity to prevent access by minors.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following behaviours in yourself or someone else, it may be time to seek help:
- Chasing losses – trying to win back money you have lost by betting more.
- Hiding gambling activity from family or friends.
- Spending more time or money on gambling than intended.
- Lying about how much you gamble or how much you have lost.
- Neglecting work, studies, or family responsibilities due to gambling.
- Borrowing money or selling possessions to fund gambling.
- Feeling anxious, guilty, or depressed about your gambling.
- Being unable to stop or cut back even when you want to.
Self-Help Tools
Most reputable betting sites offer practical tools to help you stay in control. These include:
- Deposit limits – cap how much you can add to your account per day, week, or month.
- Loss limits – restrict the amount you can lose over a set period.
- Reality checks – on-screen reminders showing how long you have been playing and how much you have spent.
- Self-exclusion – block yourself from a specific site for a set time, or use GamStop to self-exclude from all UK-licensed online gambling sites at once.
- Cooling-off periods – take a short break from your account (usually 24 hours to 6 weeks).
- Account closure – permanently close your account if needed.
Support Organizations
If you or someone you know needs help, please contact the appropriate support service for your region. All services below are free, confidential, and available to anyone affected by problem gambling.
United Kingdom
- GamCare – National gambling support and counselling. www.gamcare.org.uk
- GamStop – Free self-exclusion scheme for UK online gambling. www.gamstop.co.uk
Australia
- Gambling Help Online – Free, confidential support for Australians. www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council – Education, prevention, and support resources. www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources for problem gambling. www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education, offering information and help for gambling addiction. www.bzga.de
Other Regions
If you are outside the countries listed above, please contact your country’s national responsible gambling organisation or a local healthcare professional for support. Many jurisdictions provide free helplines and self-exclusion tools.
Seek Help Today
Problem gambling is a serious issue, but help is available. If you or someone you care about is struggling, do not wait – reach out to one of the support services above. Taking the first step is the most important thing you can do.